Join our team at DirecOne

Full time, on site · Port of Spain, Trinidad

Sell connectivity and mobile products by phone and own the outcome from first call to completed activation.

You will work an outbound queue and carry daily, weekly and monthly sales targets. Pay is incentive based, with a commission structure that is entirely yours to grow.

Every new hire starts in our Learning Lab: mentored through live interactions, given real feedback, and assessed on live-environment performance before joining an account.

You will be measured on completed activations and on the quality of the conversation that produced them. Both matter here, and a sale that breaks in thirty days counts for nothing.

What we look for

• — Competitive by nature: you check where you sit on the board
• — Self motivated, and productive without being managed hour to hour
• — Resilient on the phone: a no does not change how you open the next call
• — Disciplined about the numbers: dials, contacts, conversions, every day
• — Persuasive without overselling, and willing to be coached on how you sell

What we need

• — Five CXC/CSEC subjects including English A, or equivalent
• — At least one year in a sales, telesales, retail or customer service role
• — Clear spoken English and a phone manner that holds up under a long shift
• — Comfortable working to a numeric target and having it reviewed weekly
• — Basic computer literacy: able to work across a CRM, a dialler and a browser at once
• — Able to work on site in Port of Spain, including a rotating shift pattern
• — A valid form of national identification and two contactable references

Helpful, not essential

• — Previous contact centre experience, outbound or inbound
• — Experience selling telecommunications, internet or subscription products
• — Conversational Spanish

Talent pool · Port of Spain, Trinidad

Not seeing your role? Send us your CV and we will keep it on file against current and upcoming openings.

We open roles across customer service, technical support, workforce management, quality assurance and team leadership as accounts start and grow.

What we need

• — Tell us in your application what kind of work you are looking for